Focus Heating & Cooling

Who We Are

Locally owned in Stayton, OR and family operated since 2005, we have been making the Santiam Canyon & surrounding Salem area’s comfort our Focus.  Our business is based upon our honesty and customer service. We want what is right for our customer first! Not what is right for our bottom line. We have been honored to be recognized as a top 100 Daikin dealer in North America and Silver in the Best of the Mid-Valley.

Our Core Values

• Faith - our guiding principle
• Care - for our customers, community, and company
• Integrity - doing the right thing even when no one is looking
• Honesty - offering information in truthful and consistent ways
• Responsibility - showing we can be trusted with what is expected of us

Why Choose Focus Heating & Cooling

• Competitive wages – base pay of $40,000 + commission to start
• Medical Insurance – 100% employee coverage for health, dental, vision, life ins.  
• Work life balance – 80 hours PTO available for use after 90 days
• Simple IRA with a 3% company match after 1 year
• Company supplied vehicle
• New technology, including iPhone, iPad & access to integrated software
• Discretionary performance bonuses

The Big Task

You will listen to our customers and provide them with the information needed to make a decision that is right for them, not us as a company.  You will provide tailored system solutions and education on incentives and rebates to create a project unique to their situation.  You will make their comfort our Focus! 

Key Sub Tasks

• Establish rapport, showing care for the customer’s needs and wants, in order to provide a unique solution each and every time
• Represent the company in a professional appearance at all times
• Provide clear and consistent communication with customers and internal employees
• Familiarize self with pricing, incentives/rebates, financing, and option building
• Develop a high level of familiarity with our product line and equipment
• Create sales proposals that are accurate, complete, and clear
• Complete documentation accurately
• Self-generate canvassing/outbound calling/follow up
• Help set aggressive sales plans, propose expansions
• Partner with in-house and community advertising efforts
• Encourage pleased customers to spread the word about their amazing experience with Focus
• Address the client issues when required during a job, and once the job is complete if there were any corrections needed
• Maintain minimum performance metrics consistently
• Partner with Focus sales team and owner

Necessary Skills and Experience

• 2+ years consultative sales experience
• Comfortable working directly with consumers in their home
• Ability to use Company-furnished technology products
• General working knowledge or work processes (Ie. Clocking In, Excel, Word Processing)
• Valid driver’s license
• Ability to pass drug screen (including marijuana) 
• Provide proof of employment in the U.S. 
• Working knowledge of installing the fundamental components of an HVAC system
• Proficient in the code and its application as it applies to installs
• Frequently climb ladders and crawl in tight spaces

If you want to be part of something bigger than just a job – make this career move and find exactly what you’re looking for. You will work in a place where you will be appreciated by your team and customers, and where your work has a direct effect on the success of the company.

Equal Opportunity Employer